An event partner for your agency since 1997

Working with a long-term event software partner lets you build on what you have learned together. Your agency gains a familiar way of working, client knowledge remains available and you can focus discussions on what the next event needs. Activo combines event software with personal support to help you do that.

Your client wants to hold another customer event next year. The programme is changing, a new contact is joining the project and your team is managing several events at once. It helps to have a familiar approach to registration and arrivals. You can focus on the new requirements, using previous decisions and experience as your starting point.

Experience that shapes the preparation

Activo has supported business events and conferences since 1997, working on more than 5,000 events. For your agency, that experience becomes useful when we ask the right questions: which attendee groups are coming, what should they receive beforehand and how will they be welcomed?

Before the next event, we review the previous approach together. What questions did attendees ask about registration? Which badge details were actually useful? What would the client like to change this time? That brings experience directly into the preparation. Read more about Activo as an event partner.

Keep client knowledge available to the team

A good working relationship becomes stronger when decisions are easy to find. These might cover approved branding, attendee groups, arrival arrangements and points from the post-event review. Record the reasoning behind those decisions too.

This helps when a colleague takes over the project or steps in to support it. Agree who the contacts are at your agency and at Activo, and how the handover will work. An up-to-date briefing gives everyone the same starting point, even when the people involved change between events.

Clear agreements help you prepare a competitive proposal

As a project manager, you need to know what you can propose to your client. Discuss recurring tasks, new requirements and the work your own team will handle early on. For a series of events, you can consider these across the full schedule.

These topics help make the working arrangements clear.

Clarify which tasks the proposal includes and which choices affect the price. You can then discuss a change with your client before going ahead. Activo prepares a proposal based on the services and support needed. See how the costs are structured.

A familiar foundation for a new customer event

Imagine organising another customer event, this time for both dealers and employees, with workshops that attendees choose in advance. The existing branding and invitation structure can provide a useful starting point. The new groups and session choices call for a fresh look at the form, confirmation email and admission arrangements.

Together, you check the changes and complete a test registration for each group. You also review the badge and arrival process. This lets you reuse previous work where it helps, while setting up the new event around its specific needs.

Match the software and support to your agency

With Activo NEXT, you can create events and manage registration, communication and attendee information from one platform. A familiar way of working helps your team move between clients. For each event, you decide which tasks to handle yourselves and where you would like support.

If a new requirement comes up, such as an Event App, we discuss what it would add and what needs to be set up. The partnership can develop alongside your agency's projects. Read more about a registration platform for event agencies.

Carry improvements into the next event

Arrange a short review with the people involved after the event. Discuss what to keep and which changes would make the next project easier. That might mean a clearer confirmation email, an earlier badge check or different responsibilities at the registration desk.

Record the outcomes alongside the project agreements. Keep reusable setup information distinct from attendee data: agree separately which data will remain available, for what purpose and who can access it. The next briefing can then build on a clear, current foundation.

Frequently asked questions about a long-term event partner