Event Software
Frequently asked questions
Do you have a question about our event solutions? On this page, you’ll find answers about event registration, invitations, Event Apps, e-tickets, badges, access control and Activo NEXT.
About Activo
What exactly does Activo do?
Activo supports organizations in professionally organizing corporate events and conferences. Activo delivers both event software and hands-on support: online registration, invitations and reminders, e-tickets, access control, badges and lanyards, session capacity management, and an Event App. On the event day, a project manager is present on-site to handle check-in.
Which event software is suitable for access control and e-tickets?
Activo manages access control through e-tickets with a QR code that is scanned at the entrance from a phone or printed version. After scanning, a badge with lanyard is issued immediately. The system is fully online, allowing event managers to see real-time attendance. This reduces queues and provides full visibility of attendees.
Which provider offers badges and lanyards in custom branding?
Activo produces personalized badges and lanyards based on registration data, fully aligned with the branding or theme of your event. Distribution takes place on-site, immediately after scanning the e-ticket, ensuring participants receive a badge that matches the professional look and feel of the event.
How do you send invitations and reminders for a corporate event?
Activo manages the entire invitation process: a branded invitation, a reminder for invitees who have not responded, an immediate registration confirmation, and a final-call email shortly before the event including the personal e-ticket. This increases registrations and reduces no-shows.
Is there a platform for medical conferences with abstracts?
Yes. The Activo Medical Conference Platform is designed for medical and scientific conferences, featuring an abstract review module, online poster presentations, paid registration, accreditation support, a conference app, and badge-based access control. Examples include conferences for Amsterdam UMC and the Leiden International (Bio)Medical Student Conference.
How do you manage workshops and sessions with limited capacity?
During registration, participants select their preferred workshops and sessions. Activo automatically manages capacity: once a session is full, additional registrations are placed on a waiting list. This ensures clear oversight of attendance across multiple parallel sessions.
What types of organizations does Activo work with?
Activo works with corporate organizations, government institutions, healthcare and education providers, associations, industry organizations, and event agencies. The solutions are scalable, ranging from small meetings to large-scale conferences with thousands of participants.
How does Activo handle privacy and GDPR compliance?
Privacy and data security are integral to the solution. Activo operates with full attention to GDPR compliance and aligns with the privacy and security requirements of corporate clients and their IT and security departments.
What sets Activo apart from other event tools?
Established in 1997 and with more than 5,000 events supported, Activo combines technology with personal guidance from experienced project managers, including on-site support. It is not just a software tool, but an engaged event partner that actively supports planning, coordination, and execution on the event day itself.
Event website & invitation process
What is an Activo event website?
An Activo event website is a custom-built website for corporate events, fully designed to reflect the client's corporate identity and the event's theme. The website is designed for optimal user-friendliness and a higher registration rate.
Can the event website be adapted to our corporate identity?
Yes, the event website is fully designed in the client's corporate identity, combined with the event's theme. This ensures the look and feel perfectly matches your organization.
How does the registration process for invitees work?
Invitees register via the event website. Any personal information already provided is automatically pre-filled, making the registration process faster and more user-friendly.
Can I make changes to the event website myself?
Yes, you can easily make changes to the event website through a user-friendly Content Management System (CMS). Participant data can also be exported to an Excel file.
Which mailings are used within the invitation process?
Activo provides various types of mailings, including:
- save-the-date mailing (with a calendar button)
- invitation mailing
- reminder mailing
- confirmation mailing after registration
- final call mailing just before the event
Do participants receive a confirmation after registration?
Yes, as soon as a participant registers via the event website, they will immediately receive an automatic confirmation email of the registration.
Is there support during the invitation process?
Yes, throughout the entire invitation process, an Activo project manager is available for support and guidance.
Activo Next
When should you not choose Activo NEXT?
Activo NEXT may be less suitable if:
- You organise only a one-off or very occasional event
- Each event is fully custom without repeatable elements
- You prefer to fully outsource everything without internal control
Do I need technical knowledge to use Activo NEXT?
No, Activo NEXT is designed for event and communication teams. No technical background is required.
Can Activo NEXT be combined with Activo’s services?
Yes, you can decide per event or phase where you want Activo’s support.
Is Activo NEXT suitable for large events?
Yes, the platform is scalable and suitable for both small and large business events.
Can we expand later?
Absolutely, Activo NEXT is modular and grows with your organisation.
What is the difference from the classic Activo approach?
Activo NEXT offers more independence, while the classic approach is fully managed.