Registration and check-in as an extension of your event agency

Activo handles registration, e-tickets, badges and check-in for your clients’ events. Your agency stays in charge of the event and the client relationship. We take on the registration tasks and support you want to outsource.

As a project manager at an event agency, you often work on several client projects at once. Each event has its own branding, attendee groups and schedule. It helps to have a partner who handles delivery and understands how a change affects the rest of the process. Activo has supported business events since 1997, with experience of more than 5,000 events.

One brief for registration and on-site check-in

A good brief connects online registration with what needs to happen at the entrance. Who are you inviting? What information and session choices do you need? What should appear on the badge, and who can access each part of the event? We work through these choices together so registration, communications and check-in align.

Activo creates the event website and emails in your client’s branding, tailored to the event. E-tickets and badges use the same registration details. With a managed service, you have one dedicated project manager for preparation and coordination.

Your agency supplies the brief and brings together the client’s feedback. Activo handles the setup. Before registration opens, we check the process and your agency approves the content and design.

See how Activo manages event registration

Give your client a clear budget

You need to include registration and check-in confidently in your own proposal. We make the required work, materials and support clear. The event website and emails, additional features, badges and on-site staffing are identifiable elements of the quote.

This shows you which costs belong to the chosen setup and which services are optional. Badges are billed based on actual usage. Include your agency’s own time for briefing, checks and client contact in the budget too. You can outsource delivery without building a dedicated registration team or keeping badge printers in stock.

See how Activo’s pricing works

Understand what a change involves

A client adds an attendee group or decides to offer session choices. Activo helps work through the change and assesses its implications for the form, emails and check-in. You receive clear information about delivery and any effect on timing and costs, so you can respond to your client.

For example, a new attendee group may also need a different confirmation email, badge or access rule. Considering these details together keeps the setup consistent. We also plan how registration and badge issuing will handle late sign-ups and replacement attendees.

On-site support that fits your team

Would you like us to help welcome attendees too? Activo provides on-site support with check-in and badge issuing. We establish staffing, equipment, desk opening times and procedures for exceptions beforehand. We also clarify who makes decisions on the day.

The way we work together reflects your agency’s role. You can remain the client’s main contact while Activo handles delivery at reception. We agree how the team presents itself and when direct contact with the client would be useful.

After the event, you have insight into recorded attendance to support your evaluation with the client. For the next event, we review which elements of the setup can be reused and what needs to change.

Frequently asked questions from event agencies